FAQ For Brands

These are some of the most common questions Brands and Marketing Agencies ask about BIX. Can't find your question? Contact us.

Frequently Asked Questions

How does BIX verify content creators that join the platform?

Every content creator that joins BIX is verified directly through the social media platform they connect. BIX integrates with YouTube, Instagram and TikTok to ensure each account is real and authentic. There is also a minimum requirement of 1000 followers to join the platform. This ensures every creator you chat with is real.

What payment methods are available for compensating content creators / influencers on BIX?


BIX offers a unique Pay-Per-View and One-Time Payment options for brands to compensate content creators. You can also set up incentive bonuses that are paid out if creators reach a certain number of views. All payments are automatically tracked and paid out by our platform.

Pay-Per-View: When setting up this type of offer, you can set your maximum budget, the CPM (how much the creator will earn per 1000 views), upfront payment percentage, if a product is included and all deadlines (review, posting, contract end date). You can also set up bonuses based on view goals.

One-Time Payment: When setting up this type of offer, you simply set how much you want to compensate the creator for their work. You can also choose to include a bonus and set deadlines.

Does Pay-Per-View save me money?

Absolutely! With Pay-Per-View you're only paying for results, not promises, which saves your company's marketing budget. Instead of paying upfront and hoping for results, you can pay only for the exposure your company gets from the creator's content.

Since there is no risk, this allows you to work with content creators you would have otherwise never worked with!

Is BIX free or do I need a subscription?

BIX is 100% free to use for both creators and brands. There are no monthly subscription fees. The only time BIX charges a fee is when a creator accepts an offer through the platform. In this case, a 7% fee is added to the total amount when funding the offer. This helps us maintain our platform.

What if I started an offer with a content creator but they never delivered or missed the posting deadlines?


If there is an issue at any point in the process, you have access to an "Open Dispute" button that notifies BIX of a problem. A representative will contact you to assess the situation and make it right. Note, payments will never be paid out unless you approve the content.

When does the content creator get paid?

A creator will only be paid after you approve their content and it is posted publicly. After a creator publicly posts on their social media, they must upload the link directly to BIX to track the performance of the post. Only after this step is complete will payment be released (depending on the offer type).

How secure are payments through BIX?

In short, payments through BIX are very safe. We partner with Stripe, the world's leading payment processor, to offer fast and secure payments for both brands and creators.

Can content creators apply to work with me, rather than me trying to find them?


Absolutely! When you set up a Gig on BIX, content creators will be able to apply to promote your brand, product or services. You will get an applicant list of creators that you can accept or decline with no obligation. You will also have access to non-public analytics including their audience country, age and gender.

Can I communicate directly with content creators?

Absolutely! BIX includes an all-in-one chat for communication, files transfers, offer creations and more!

Can I search for the exact creator I need?

Yes, we offer advanced filters and search abilities that help you find your perfect match. Creators also add specific "Content Tags" to their profile so you can search for very niche creators in your industry. From fashion to electronics, we've got it all!

What sets BIX apart from traditional influencer marketing methods?


Unlike traditional methods involving endless email chains and manual searches, BIX offers a streamlined approach to influencer marketing. Brands can explore a wide range of creators, access analytics, view pricing, send offers and communicate efficiently in one place.